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Customer Care · Full Time
Support Lead
On-site / Hybrid
Lead a pod of agents, coach quality, and keep SLAs honest. You bridge customers, product, and engineering when tickets need elevation.
Other open jobs
Security Analyst
Full Time · Remote / Hybrid
Triage alerts, investigate incidents, and write clear findings for customer teams. You will work alongside senior hunters and own cases end to end.
CX Specialist
Full Time · Remote
Handle chat, email, and voice under client brands. You turn messy tickets into calm resolutions and feed insights back to the account team.
Threat Hunter
Full Time · Remote
Proactively hunt across customer environments, build detections, and partner with IR when something real shows up.